Billing and Tuition

Tuition

Information on current tuition amounts can be found on here.
Tuition will automatically be refunded for graduate students for a dropped course only if the course is dropped prior to the end of ‘Course Selection Period’.  This date can be found on the University’s Three-Year Academic calendar and on the Engineering Graduate Academic Calendar Students that need to withdraw from a course after the Course Selection Period date are 100% financially responsible for that tuition; no refunds are given.

 

Billing

Billing always follows registration based on the billing calendar by term. Electronic bills or e-bill are sent from the University’s Student Registration and Financial Services (SRFS) Office to a student’s official email address on file and can be accessed through Penn Pay. Regardless of who is paying (self-funded, outside grant, school fellowship, etc.), that bill is tied to the student’s record and will reflect in the student’s Penn.Pay account. (This includes PhD students funded by their department/advisor.)

 

 

Billing issues

A problem in billing generally reflects a problem in registration rather than a financial miscalculation. Frequently, a bill is incorrect because a student’s registration was not properly completed. To avoid these problems, students are encouraged to double-check all registration, including dropped and added courses, prior to the ‘Course Selection’ deadline of the term. Students can check in with their program as well to review their registration. The financial system and registration system are two different platforms and they can take up to two weeks to cycle and communicate changes in dropping/adding of courses and placing the proper charges on the bill. (It isn’t reflected instantly.)  The bill should correct itself shortly after the course selection deadline of the term and/or by the next billing date. However, if a discrepancy is noticed a week after the course selection deadline has passed, a student should send an email to Tori who can make a manual adjustment if necessary.

 

Ideally, a student’s bill should reflect all charges and credits for the semester in question. University and departmental awards are frequently credited after the date of initial billing. PhD students supported by their department should check in with their program coordinator first and await further contact instructions if there is an issue. Students utilizing tuition benefits with questions should contact the Tuition Benefits Office directly at tuition@hr.upenn.edu.  Students supported from outside the University should check directly with their sponsors.

Please note the University will withhold diplomas at graduation when financial questions are unresolved. It is the responsibility of the student to keep track of his or her outstanding balance and to resolve any problems that might arise.